Employment Opportunities

Healthy Families Supervisor

Posting #: 459
Posting dates: Thursday, August 29, 2019
Location: Springfield
Typical Work Schedule: M-F 30 hours a week
Base Salary: TBD
Non-Bargaining Unit Position
Job Description:

  1. Master’s Degree in Social Work, Human Services, or related field plus 3 years experience in working with families in the community. Substitution for Master’s Degree may include a Bachelor’s Degree in Social Work, Human Services, or related field or enrollment in an institution of higher education in a Master’s level program plus 5 years’ experience working in home visiting services
  2. Supervisory or community leadership experience is required.
  3. Strong background in prevention services to families with young children, especially prenatal to three.
  4. Ability to multitask, strong attention to detail and organization; ability to prioritize and complete tasks prior to deadlines.
  5. Ability to work cooperatively and as a member of a team. Must conduct yourself in a professional manner at all times.
  6. Knowledge of infant and child development and parent-child attachment
  7. Experience with family service which embrace the concepts of family-centered and strength-based service provision
  8. Demonstrated ability to understand and respond to the needs of families from diverse cultural and linguistic backgrounds.
  9. Knowledge of maternal- infant health and dynamics of child abuse and neglect
  10. Desire to continually learn and improve skills through training and use of reflective supervision.
  11. Requires reliable transportation to travel to participants’ homes and training programs throughout the area.
    Computer proficiency required.
  12. Bilingual skills in both English & Spanish are strongly preferred.
  13. Flexible hours are necessary.


The Healthy Families Supervisor will perform a variety of tasks that may include, but which are not limited to:

  1. Provide reflective supervision and support to home visiting staff, according to Healthy Families America and Healthy Families Massachusetts requirements.
  2. Regularly review and analyze electronic and paper records of program participants to ensure compliance with necessary data requirements and to ensure quality of services being provided.
  3. Pursue ongoing professional development through the New Supervisor Support Plan process, including training through Children’s Trust.
  4. Take a leadership role in planning, preparation and providing parent groups by assigning staff to needed tasks and ensuring overall oversight.
  5. Shadow home visits with home visitors to ensure program quality is maintained and quality improvement measures are taken as needed.
  6. Evaluate home visitors’ performance according to Square One policies and procedures.
  7. Actively participate in required trainings and meetings as determined by Square One and by Healthy Families Massachusetts.
  8. Maintain the strictest confidentiality of documents, discussions, resources and information when working with families.
  9. Other duties as assigned.

Physical Demand

  1. Ability to stand or sit for long periods of time during working hours and on special occasions.
  2. Ability to effectively utilize computer software programs with proven ability to have manual dexterity to maintain specific databases and reports.
  3. Excellent auditory, verbal and sensory skills and abilities.
  4. Ability to travel by conventional means including motor vehicle and the like within the state and to other regions as required

Mental/ Visual Demand

  1. High attention to detail involving normal mental and visual attention.

Working Conditions

  1. Professional business office setting.

Please apply in person or by mailing in your resume and cover letter to Square One, 1095 Main Street 2nd Floor; Springfield, MA  01105. 

You may also e-mail your resume or cover letter to llopez@josephb36.sg-host.com

Square One is an Affirmative Action/Equal Opportunity Employer/Drug Free Employer. 

To Contact Us By Phone:
(413) 732-5183 Main Street/Administrative Offices
(413) 372-8020 King Street Location