Healthy Families Supervisor


  • Bachelor’s Degree in Social Work, Human Services, or related field plus 3 years’ experience in working with families in the community. Substitution for Bachelor’s Degree may include enrollment in an institution of higher education in a Bachelor’s level program and 5 years’ experience working in a community-based program with families with young children. Experience of 7 years in a Healthy Families Program may be considered in Lieu of a Degree.
  • Supervisory experience is required.
  • Ability to multitask, strong attention to detail and organization; ability to prioritize and complete tasks prior to deadlines.
  • Ability to work cooperatively and as a member of a team. Must conduct yourself in a professional manner at all times.
  • Knowledge of infant and child development and parent-child attachment.
  • Experience with family service concepts that embrace strength-based and family-centered programs.
  • Knowledge of maternal infant health and dynamics of child abuse and neglect.
  • Demonstrated ability to understand and respond to the needs of families from diverse cultural and linguistic backgrounds.
  • Desire to continually learn and improve skills through training and use of reflective supervision.
  • Requires reliable transportation to travel participants’ homes and training programs throughout the area.
  • Computer proficiency required.
  • Bilingual skills in both English & Spanish are strongly preferred.
  • Flexible hours are necessary.



  • Provide reflective supervision and support to home visiting staff, according to Healthy Families America and Healthy Families Massachusetts requirements.
  • Regularly review and analyze electronic and paper records of program participants to ensure compliance with necessary data requirements and to ensure quality of services being provided.
  • Pursue ongoing professional development through the New Supervisor Support Plan process, including training through CTF as well as other needed trainings.
  • Take a leadership role in planning, preparation and providing parent groups by assigning staff to needed tasks and ensuring overall oversight.
  • Shadow home visits with home visitors to ensure program quality is maintained and quality improvement measures are taken as needed.
  • Evaluate home visitors’ performance according to Square One policies and procedures.
  • Actively participate in required trainings and meetings as determined by Square One and by Healthy Families Massachusetts.
  • Maintain the strictest confidentiality of documents, discussions, resources and information when working with families.
  • Other duties as assigned.



  • Ability to stand or sit for long periods of time during working hours and on special occasions.
  • Ability to effectively utilize computer software programs with proven ability to have manual dexterity to maintain specific databases and reports.
  • Excellent auditory, verbal and sensory skills and abilities.
  • Ability to travel by conventional means including motor vehicle and the like within the state and to other regions as required.


Job Type: Full-Time (40 hours)

Pay: $43,680 – $52,000 Annually

Ability to commute/relocate:

  • Springfield, MA 01118: Reliably commute or planning to relocate before starting work (Required)


LOCATION: 1590 Sumner Ave, Springfield, MA – (In person)




Internal Applicants: If you are applying for a position internally, you must make sure you inform your immediate Supervisor or Director of your intent. Failure to comply with this process may result in the loss of internal candidate status. Please contact Anna Sacco by phone at (413) 858-3117; or E-mail: All internal applicants must apply by contacting the Human Resource Dept. within (10) ten working days of the date of the actual posting.

External Applicants: Please apply in person or by mailing in your resume and cover letter to Square One, 1095 Main Street 2nd Floor; Springfield, MA 01105. You may e-mail your resume or cover letter to

Square One is an Affirmative Action/Equal Opportunity Employer/Drug Free Employer.