• Minimum of high school diploma or equivalent. Associates or Bachelor’s degree in Human Services related field preferred.
  • Experience providing supportive services to young children and families
  • Experience working with a culturally diverse population; Demonstrated acceptance of individual differences and practice of inclusion
  • Ability to establish trusting relationships and utilize basic supportive skills
  • Ability to approach families from a strengths-based and family-centered service model
  • Knowledge of infant and child development and parent-child attachment principles
  • Awareness of particular needs of low-income families and multi-stressed families
  • Ability to learn and integrate into teaching/ coaching, material related to each domain of service delivery including:
  • Healthy pregnancy & preparation for birth
  • Ongoing parental health, well-being and social connectedness
  • Infant care, child development & social-emotional wellness
  • Positive parenting and abuse prevention
  • Positive life skills, educational attainment & economic stability
  • Family planning & birth control
  • Open to engaging in regular reflective supervision practice (integrating introspection, building understanding and utilizing constructive feedback)
  • Ability to maintain professional boundaries while providing supportive services
  • Willingness to work non-standard business hours as needed and scheduled
  • Ability to self-direct daily work tasks and practice effective time management
  • Strong written and verbal communication skills and ability to collaborate as part of a team
  • Computer literacy, preferably with Microsoft Office, email, internet; Must be able to meet documentation requirements
  • Reliable transportation and valid driver’s license; Must be insurable under Square One auto policies
  • Must have successful CORI, SORI and Safe Driver Record check
  • Bilingual skills in both English & Spanish are strongly preferred



The Healthy Families Family Support Specialist will perform a variety of tasks that may include, but which are not limited to:

  • Provide intensive, long-term home visiting services to young parents across the Greater Springfield program catchment area, according to Healthy Families Massachusetts/Children’s Trust guidelines
  • Conduct family assessments and screenings, develop individual family service plans and provide brief interventions, community referrals, advocacy and follow-up to participants
  • Prepare and implement individualized curriculum for home visits from available materials focusing on parent health and wellness, child health and development, positive parenting skills, educational and vocational achievement, life skills, and family planning/birth control
  • Provide supportive services to participants while also increasingly encouraging families to utilize more informal and community resources
  • Maintain flexibility in order to schedule home visits at times that are convenient for the family
  • Conduct outreach and engagement activities as necessary and assigned while promoting the Healthy Families program and appropriately representing the agency at large
  • Maintain an overall home visiting caseload as determined by Healthy Families Massachusetts guidelines as assigned
  • Keep all documentation up-to-date and accurate, including electronic web-based records and paper records
  • As member of a team, assist in implementing groups/activities/events at times that work best for participants, as assigned
  • Participate in weekly reflective supervision, staff meetings, trainings, program evaluation activities, and workshops, including all required Children’s Trust CORE and Topic Trainings
  • Other duties as assigned by your supervisor



The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, and/or hear. The employee is occasionally required to stand, use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to keyboard and do data entry at a computer. The employee is frequently required to drive, walk and climb stairs in the office and in a variety of community-based and home settings. The employee must lift and/or move up to 10 pounds. Specific vision abilities required by this job include vision and ability to adjust focus. The employee must have the ability to be added to Square One’s non-owned and hired vehicle policy, and access to reliable transportation.

The work environment includes indoor office environments or comparable spaces, families’ homes and community spaces, with frequent exposure to outdoor weather when traveling to home visits and meetings.  The noise level varies by sites, home visits, and meetings.

ACCOUNTABILITY: To the Healthy Families Supervisor

To apply for current positions, please email resume to: Squareonejobs@sdn.org.
Please indicate which position is of interest.