Healthy Families Coordinator


  • Master’s Degree in Social Work, Human Services, or related field with a minimum 3 years’ relevant experience working with multi-stressed families and in providing services to culturally diverse communities/families required.
  • Solid understanding and minimum of 3 years’ experience in managing/motivating staff as well as providing support in a stressful work environment.
  • Minimum of 3 years of experience with family services that embrace the concepts of family-centered and strength-based service provision.
  • Minimum of 2 years of experience in home visiting with a strong background in prevention services to the 0-3 age population.
  • Minimum of 2 years of experience in providing maternal infant health, parenting/child development education, and/or child abuse prevention within a home visiting and preventive framework.
  • Minimum of 2 years of experience in program development and quality assurance, program management, and community development, for family support or home visiting in a preventive framework.
  • Minimum of 2 years’ experience in grants administration and budgeting, resource development, and grant writing.
  • Knowledge of infant and child development as well as parent-child attachmen.
  • Demonstrated ability to approach work from a culturally competent perspective and to prioritize diversity and inclusion in the work environment.
  • Demonstrated ability to work effectively and positively to lead a team and collaborate within the community.
  • Knowledge of resources and services in specified catchment area preferred.
  • Demonstrated approach to work must include acceptance, fairness, flexibility, and engagement with colleagues that is empowering, nurturing, and sensitive.
  • Excellent writing/documentation skills, as well as strong organizational, time management, and data analysis skills.
  • Excellent communication skills, including conflict resolution and crisis management.
  • Computer literacy, including Microsoft Office, email, database, and internet usage.
  • Reliable transportation, valid driver’s license, and insurability under Community Action auto policies.
  • Must have successful CORI, SORI and Safe Driver Record check.
  • Bilingual skills in both English & Spanish are strongly preferred.
  • Flexible hours are necessary.



  • Oversee implementation of program according to Healthy Families Massachusetts/Children’s Trust contract guidelines.
  • In conjunction with the Vice President of Family Services, interview, hire, orient, train, and evaluate Square One Healthy Families employees as needed.
  • Provide weekly supervision to HF Supervisors, as well as periodic supervision observations.
  • Provide staff support as needed, oversee team building activities, and provide support for professional knowledge and skill development.
  • Monitor training and supervision compliance.
  • Assist Vice President of Family Services in developing and facilitating Square One’s Family Services/Healthy Families Advisory Boards.
  • Conduct community outreach and engagement activities, nurture relationships with community collaborators in the catchment area, and solicit feedback on a regular basis.
  • Lead program development and quality assurance, including tracking and analysis of program data related to performance measures, facilitation of program goal-planning and preparation for annual site visits.
  • Assist in monitoring of budgets and payment of vouchers; Oversee maintenance of program materials and supplies.
  • Work with FSP Director and Community Action Development and Planning staff to raise funds for program.
  • Lead preparation of all reports required by HFM in timely and complete manner.
  • Serve as local system resource expert for PDS and HFM policy; oversee implementation of policy updates as announced by HFM.
  • Assist in maintaining credentialing requirements for Healthy Families America as per Healthy Families Massachusetts.
  • Maintain ongoing communication with Children’s Trust and effective participation in technical assistance activities; participate in statewide program development activities as appropriate.
  • Other duties as assigned by position supervisor.



  • Must have the ability to be added to Square One’s non-owned and hired vehicle policy, and access to reliable transportation.
  • Employee is occasionally required to stand, use hands to finger, handle, or feel and reach with hands and arms.
  • Employee is frequently required to keyboard and do data entry at a computer.
  • Employee is frequently required to drive, walk and climb stairs in the office and in a variety of community-based and home settings.
  • Employee must lift and/or move up to 10 pounds. Specific vision abilities required by this job include vision and ability to adjust focus.

Job Type: Full-Time (40 hours)

Pay: $55,000 Annually

Ability to commute/relocate:

  • Springfield, MA 01118: Reliably commute or planning to relocate before starting work (Required)