FIRST Steps Together Family Support Specialist


  • High School Diploma or GED is required; Recovery Coach Certification preferred.
  • Familiar with and able to work from a strengths-based, family-centered approach.
  • Strong organizational and communication skills, including the ability to work well with a wide range of families and service providers.
  • Must have a minimum of three years in recovery from substance use addiction.
  • Basic computer proficiency skills are required to record and track activities, contacts, and referrals.
  • Valid Driver’s license and use of a vehicle is required.
  • Bi-lingual is strongly preferred.
  • Knowledge and familiarity with DCF is preferred.


  • Provide parenting and peer recovery education and support to families with children, prenatal through kindergarten, according to Parents as Teachers home visiting model requirements.
  • Engage parents in services using Mothering from the Inside Out evidence- based approach.
  • Use a formal goal-setting process to help parents articulate family goals for recovery through one-on-one meetings.
  • Work collaboratively with other providers to support evidence-based services to families in recovery.
  • Help families navigate the healthcare system and social service system; accompany parents/families to appointments and meetings as needed.
  • Educate parents about child and parent development and utilize resources to increase understanding of age-appropriate expectations, positive discipline skills, and connections to networks of support.
  • Assist with planning, preparation and providing parent groups.
  • Other duties as assigned.



  • Ability to stand or sit for long periods of time during working hours and on special occasions.
  • Excellent auditory, verbal and sensory skills and abilities.
  • Ability to travel to and from homes in the Hamden County area by conventional means including motor vehicle, in addition to required training sessions as identified by Square One.
  • High attention to detail involving normal mental and visual attention.
  • Professional business office setting.


Job Type: Full-Time (40 hours)

Pay: $19 Per Hour

Ability to commute/relocate:

  • Springfield, MA 01118: Reliably commute or planning to relocate before starting work. (Required)


LOCATION: 1095 Main Street, Springfield, MA – (In person)



Internal Applicants: If you are applying for a position internally, you must make sure you inform your immediate Supervisor or Director of your intent. Failure to comply with this process may result in the loss of internal candidate status. Please contact Anna Sacco by phone at (413) 858-3117; or E-mail: All internal applicants must apply by contacting the Human Resource Dept. within (10) ten working days of the date of the actual posting.


External Applicants: Please apply in person or by mailing in your resume and cover letter to Square One, 1095 Main Street 2nd Floor; Springfield, MA 01105. You may e-mail your resume or cover letter to

Square One is an Affirmative Action/Equal Opportunity Employer/Drug Free Employer.