Family Child Care Administrative Assistant


  • High School diploma; Associates degree preferred
  • Obtain and maintain First aid / CPR certification
  • One-year successful experience in customer service


  • One (1) year experience as an FCC provider preferred or two (2) years experience as lead
    teacher in an early education learning program.
  • Working knowledge of EEC Regulations.
  • Computer literate in Word, Excel, Outlook, and Teams.
  • Ability to multi-task, strong attention to detail, and able to prioritize tasks and meet deadlines.
  • Strong verbal and written communication skills.
  • Knowledge and sensitivity to children who experience homelessness, trauma, social-economic diversity, and their caregivers.
  • Ability to maintain confidentiality and a professional demeanor when interacting with internal and external staff and caregivers.
  • Knowledge of ProCare, CACFP, and CCFA preferred.
  • Ability and willingness to work as part of a team with internal and external staff and caregivers.
  • Ability to lift 20-40 pounds.
  • Must be able to stoop, crawl and bend in order to support children.
  • Reliable transportation to travel to the provider’s homes.
  • Bilingual; English/Spanish preferred.
  • Flexible hours required.
  • Pursuant to Massachusetts General Laws, Chapter 119. Section 51A, you are a mandated reporter and held to the statutory reporting requirements.


  • Conduct EEC compliance home visits in Family Child Care provider’s homes.
  • Data entry for invoicing and attendance.
  • Conduct CACFP monitoring home visits in Family Child Care provider’s homes.
  • Meet with new providers to complete CACFP paperwork, conduct CACFP initial training.
  • Input new provider data into CACFP.
  • Review invoices for accuracy of meal counts and submit to finance for claim submission.
  • Complete all reports required as part of EEC compliance and CACFP monitoring visits.
  • Assist in maintaining all forms, certificates and licenses as required in CACFP.
  • Ensure providers compliance with all EEC regulations.
  • Ensure provider’s compliance with CACFP regulations, including menu preparation and food safety.
  • Work closely with Nutrition Coordinator and Finance department in reporting CACFP noncompliance.
  • Provide technical assistance to providers as necessary.
  • Attend and assist in all Family Child Care professional development opportunities.
  • Uses community and program resources to support providers..
  • Maintain a sound, positive working relationship with providers and Square One staff
  • Communicate to the Director of Family Child Care, or other designated individual, pertinent information with regard to families and children.
  • Other duties as assigned.



  • Full-Time 40 Hours
  • $17- $18 per hour
  • Flexible schedule
  • Paid time off

Ability to commute/relocate:

  • Springfield, MA 01109: Reliably commute or planning to relocate before starting work (Required)

Work Location: 1095 Main Street, Springfield



Please apply in person or by mailing in your resume and cover letter to Square One, 1095 Main Street 2nd Floor; Springfield, MA 01105.

You may e-mail your resume or cover letter to

Square One is an Affirmative Action/Equal Opportunity Employer/Drug Free Employer