Families in Recovery Support (FIRST) Steps Together Clinical Coordinator



  • Master’s Degree in Social Work, Human Services, or related field plus 5 years’ experience in working at a community-based agency with families of young children.
  • Two years’ supervisory experience and/or demonstrated leadership skills are required.
  • Demonstrated competencies in the following areas: creative problem-solving skills, strong understanding of the principles of Trauma-Informed Care, strong teaching skills, leadership skills, visionary ability, opportunistic nature, and familiarity with external compliance rules and regulations.
  • Experience supporting whole families in their paths towards treatment and recovery from All substance use disorders– most especially pregnant and parenting women.
  • Currently trained, or ability to be trained, as Family Recovery Support Specialist Supervisor.
  • Ability to multitask, strong attention to detail and organization; ability to prioritize and complete tasks prior to deadlines.
  • Ability to work cooperatively and as a member of a team. Must conduct yourself in a professional manner at all times.
  • Demonstrated ability to understand and respond to the needs of families from diverse cultural and linguistic backgrounds.
  • Desire to continually learn and improve skills through training and use of reflective supervision.
  • Requires reliable transportation to travel to training programs and other sites throughout the area.
  • Basic computer proficiency required.
  • Bilingual skills in both English & Spanish are strongly preferred.
  • Flexible hours are necessary.



  • Provide individual reflective supervision and clinical support to Family Recovery Support Staff (FRSS) to support peer recovery education and support to families according to DPH and SAMHSA requirements.
  • Provide professional development, and coordinate and facilitate weekly clinical support team meetings.
  • Specific services include the following.
  • Guidance to FRSS on specific participants or issues they encounter.
  • Trauma informed support around active addiction.
  • Active addiction recovery support.
  • Secondary trauma for staff.
  • Referrals to mental health services.
  • Clinical supervision for Staff.
  • Detox support for participants.
  • Clinical supports for participants.
  • Provide case consultation, assessment/evaluations, observations of family visits, review and assess the necessity of services (e.g., substance use treatment, counseling, anger management, etc.)
  • Pursue ongoing professional development, including training offered through DPH, SAMSA and BSAS.
  • Oversee the implementation of Mothering from the Inside Out (MIO) providing direct services to identified participants and supervising employees and/or contractors providing MIO services.
  •  Plan and facilitate regular FIRST Steps Together staff meetings to ensure program quality, consistency, and staff cohesion and morale.
  • Along with Family Services Management staff, develop and facilitate meetings of the Square One Family Services Advisory Council.
  • Evaluate staff performance according to Square One policies and procedures.
  • Actively participate in required meetings and trainings as determined by Square One and by DPH.
  • Maintain the strictest confidentiality of documents, discussions, resources and information when working with families.
  • Other duties as assigned.



  • Professional business office setting.
  • High attention to detail involving normal mental and visual attention.

Job Type: Full-Time (40 hours)

Pay: $50,000 Annually

Ability to commute/relocate:

  • Springfield, MA 01118: Reliably commute or planning to relocate before starting work (Required)

LOCATION:  1095 Main Street, Springfield, MA – (In person)